Privacy Policy
At Owensboro Dumpster Co, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or contact us for dumpster rental services in Owensboro, KY.
Please read this policy carefully. By using our website or submitting a quote request, you agree to the practices described below.
Information We Collect
We collect information in two ways, information you provide directly and information collected automatically when you visit our website.
Information You Provide
When you contact us through our quote form, phone call, or email, we may collect:
- Your full name
- Phone number
- Email address
- Service address or delivery location
- Project type and dumpster size preference
- Preferred delivery date
We only collect information necessary to provide you with dumpster rental services in Owensboro and Daviess County.
Information Collected Automatically
When you visit our website, certain information is collected automatically through standard web technologies, including:
- IP address
- Browser type and version
- Pages visited and time spent on each page
- Referring to the website or search engine
- Device type (desktop, mobile, tablet)
This information is collected through cookies and similar tracking technologies. It helps us understand how visitors use our website so we can improve our content and services.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your quote requests and booking inquiries
- To schedule dumpster delivery and pickup at your Owensboro or Daviess County location
- To send service confirmations and follow-up communications
- To improve our website content and user experience
- To analyze website traffic and usage patterns
- To comply with legal obligations
We do not use your personal information for automated decision-making or profiling.
How We Share Your Information
Owensboro Dumpster Co does not sell, rent, or trade your personal information to third parties. Period.
We may share your information only in the following limited circumstances:
Service Providers: We may share information with trusted third-party providers who assist us in operating our website or delivering our services, such as website hosting providers or scheduling software. These providers are contractually obligated to keep your information confidential.
Legal Requirements: We may disclose your information if required by law, court order, or governmental authority in the state of Kentucky or the United States.
Business Transfer: If Owensboro Dumpster Co is acquired, merged, or sold, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
Cookies & Tracking Technologies
Our website uses cookies, small text files stored on your device, to improve your browsing experience and analyse website traffic.
Types of Cookies We Use
Essential Cookies: Required for basic website functionality. Cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with our website. We use tools like Google Analytics to track page views, session duration, and traffic sources.
Marketing Cookies: Used to understand how visitors find our website through search engines and paid advertising.
Managing Cookies
You can control cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling certain cookies may affect website functionality.
Third-Party Services
Our website may use third-party services, including:
Google Analytics: Used to analyse website traffic and user behaviour. Google’s privacy policy applies to data collected through this service. You can opt out of Google Analytics tracking at: google.com/analytics/optout
Google Maps: Used to display our service area. Google’s privacy policy applies to any data collected through Maps functionality.
Contact Forms: Any contact form submissions are processed through our website platform provider. Submitted data is stored securely and used only to respond to your inquiry.
Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration.
Our security practices include:
- Secure HTTPS encryption on all website pages
- Limited access to personal information, only team members who need it to provide your service
- Regular review of data handling practices
However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations.
- Quote and booking information is retained for up to 3 years for service records and legal compliance
- Website analytics data is retained according to our analytics provider’s standard retention periods
- Email communications are retained for up to 2 years
You may request deletion of your personal information at any time by contacting us directly.
Your Rights
As a user of our website and customer of Owensboro Dumpster Co, you have the following rights regarding your personal information:
Right to Access: You may request a copy of the personal information we hold about you.
Right to Correction: You may request correction of inaccurate or incomplete information.
Right to Deletion: You may request deletion of your personal information, subject to legal retention requirements.
Right to Opt-Out: You may opt out of marketing communications at any time by contacting us directly or clicking ‘unsubscribe’ in any email we send.
To exercise any of these rights, contact us at:
📞 Call Us: (270) 290-7878
Email: hello@owensborodumpsterco.com
We will respond to all requests within 30 days.
Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will delete it promptly.
External Links
Our website may contain links to third-party websites, such as Google Maps, review platforms, or industry resources. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policy of any third-party site you visit.
Kentucky Privacy Compliance
Owensboro Dumpster Co operates in compliance with applicable Kentucky state privacy laws and relevant United States federal privacy regulations. We handle all customer data in accordance with these legal requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Us About This Policy
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
📞 Call Us: (270) 290-7878 Get a Free Quote: https://owensborodumpsterco.com